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Policies

Are dogs allowed?

Yes, dogs are allowed on request (surcharge - service animals exempt). Pets must be requested in advance.

What are check-in/out times?

Check?in from 15:00 to 22:00; check-out by 11:00. Late check-in upon request.

What are the cancellation policies?

Cancel <15 days: 50%, <3 days or no-show: 100%. €25 admin fee for early cancellations; non-refundable rates fully charged.

Can I request late check-out?

Yes, late check-out is possible upon request and subject to availability. Extra charges apply.

Is the hotel open in winter?

Yes, open year-round. Winter stays are great for peace and wellness.

Are there any packages or deals?

Yes, seasonal offers, spa packages and discounts. Available via the website.

Are there non-smoking rooms?

Yes, the entire hotel is non-smoking, including rooms.

Are pets allowed in the restaurant?

No, pets are not allowed in the restaurant.

Can I prepay?

Yes, advance payment is possible via bank transfer or credit card.

Do you offer holiday packages?

Yes, special packages available for Christmas, New Year and Easter.

Can I extend my stay?

Yes, possible depending on availability. Ask reception early.

Is there a minimum age for check-in?

Yes, the main guest must be at least 18 years old.